Skip to the content
Choose your content
UK NI Scotland Wales

Join us Login Forum Media enquiries
Choose your content
UK NI Scotland Wales

Acting on someone else's behalf

It can be difficult to know where to start if you need to look after a relative's or friend's affairs when they need a lot of support or are unable to manage their own. 

This section explains different ways to navigate the system and how to get support and assistance from service providers. We also introduce different options around planning for the future to enable you to feel prepared to make the right decisions when necessary.

 

Managing someone's affairs animation

Watch the British Sign Language version of this video.

 

Tips from carers

 

Need help to arrange services on behalf of the person(s) you care for?

Based on carers' insights and experiences, our three factsheets share tips from carers on managing health matters, power of attorney, and dealing with services from banks to utility providers. Download using the buttons below.

 

Please note that these factsheets are based on carers' personal experiences and are for general information purposes. Information may also vary depending on your UK nation. For more detailed information on your situation, please email our Helpline at advice@carersuk.org

 

What's the Vulnerability Registration Service?

The Vulnerability Registration Service (VRS) offers support for anyone dealing with challenging circumstances. The service allows you to register your details on a UK database. VRS works with organisations including financial services, utilities and local government to make sure they are aware of your situation.

By registering with VRS, you can flag up to companies that you are a carer and may be acting on someone else’s behalf or that you may be impacted financially or face other challenges resulting from being a carer. You can find out more and register here: the-vrs.com

 

 

older woman looking at her phone

Carers' tips sheets

Getting power of attorney

PDF(328.5MB)

Download

Health matters

PDF(401.5MB)

Download

Using Services

PDF(366.9MB)

Download

Latest updates

Press Release
Dummy image
Open letter to the Economy Minister on paid carer's leave in Northern Ireland
29 April 24

Open letter from trade union leaders, economists and community sector groups on paid carer's leave in Northern Ireland.

Press Release
Dummy image
Carer’s leave law could save Stormont millions in benefit payments, research suggests
29 April 24

New research reveals significant economic benefits of introducing paid carer's leave in NI.

Press Release
Dummy image
Carers UK responds to Work and Pensions Committee discussion on Carer's Allowance
24 April 24
Press Release
Dummy image
Carers Wales mark the implementation of the Carer’s Leave Act with new findings on carers in employment / Mae Gofalwyr Cymru yn nodi gweithredu'r Ddeddf Absenoldeb Gofalwyr gyda chanfyddiadau newydd ar ofalwyr mewn cyflogaeth.
23 April 24

Got a question about caring?

Every day we hear from people who need help with looking after a friend or family member

Become a member for free

Joining Carers UK is free and takes just a few minutes.

Back to top